Eufy homebase wifi

Eufy homebase wifi DEFAULT

Homebase 2 and Camera setup

That’s fair.

Just be aware spectrum is spectrum no matter which device is using it. If you integrated with your existing WiFi you’d be pretty much causing the same or worse use of spectrum than the homebase method. The radio signals are pretty much the same, and if you didn’t do the tricks above then your issues will be worse.

There are still only so many WiFi channels and if you don’t do the tricks (base nearer camera, Powerline etc) then the camera has to boost its output to match so drain battery faster.

The adding of cameras using WiFi will worsen the performance of everything else existing so your good WiFi will worsen.

Radio signals drop to the square of distance, so double the distance need four times the battery drain. So if you did Arlo then you’d still want to do all tricks anyway.

So you’d still want to move as much as possible to 5Ghz as that interferes less with cameras, you’d still want ideally to talk to the camera as near as possible to reduce battery drain.


Homebase 2 Ethernet of wifi?


My Homebase 2 is at present connected to Ethernet and it’s only about 3 feet from my router and about 8 feet from my Battery Doorbell (wired). I’m wondering if the connection to the Homebase and doorbell would be better using wifi.
Does anyone use wifi and find it a better connection?.



a wired connection will ALWAYS be more stable than wifi. I work in IT for a University, so I have credit behind my opinion.



The only reason to use WiFi is if you need to get the home base close to the cameras due to limited range and you have no Ethernet nearby



My router is in our lounge and the homebase 2 is in the dining room (middle of a 3 bed semi detached house in the uk) on wifi and dont have any connections problems

Probably best to try it but if you suffer with disconnection problems go back to ethernet


I’m using wifi and it’s connected to doorbell outside along with 2c cam floor above and 2c cam at the backyard (garden). Signal strength solid on all 3.

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Had my battery doorbell and Homebase 2 for about 3 weeks. Battery life appears good right now only using 20% but the doorbell lost connection either yesterday or maybe a few days ago. Pressing retry connection constantly didn’t work. Switched off Homebase then tried reconnecting which didn’t work either.

Decided to remove device and add on again which still didn’t work and couldn’t find the doorbell until I called support(on hold. Never spoke to anyone) at which point it decided to reconnect!

I assume the doorbell connects to the Homebase via wifi(it’s connected via Ethernet) and was thinking that a problem might be that my mesh routers work on combined/best frequency and I think the eufy works on 2.4ghz but then the Homebase is wired so that doesn’t make sense. Just hope it doesn’t happen again.


In my house the router is right next to the front door, so I connected the Homebase 2 via Ethernet to the router.

I‘ve tested both connections. WiFi connected homebase: Camera takes 8 seconds to show a live video on my phone. Ethernet connected Homebase: 2-3 seconds.


I was having major lag issues on my network when I had the Ethernet connected and WiFi enabled. I was testing both independently and found faster results as expected on the Ethernet connection but I must have accidentally left WiFi on at the end of my test. This was wreaking havoc on my home network, but only on an intermittent basis, which made it very confusing to figure out what the issue was. Just disabled the WiFi and traffic within my home network seems to be working much better. Thought I’d add this info since it’s related in case anyone else comes across the same issue!

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Two Camera Wireless Battery Cameras and Eufy Homebase - eufyCam2 System Kit (1080p 16GB)



Image Sensor

1080p/2MP Sony Starvis sensor

Field of View

140 Degrees FOV

Weatherproof Rating


Battery Life

365 Days - Tested scenario: 68°F (20°C) temperature, 30 motion detections a day and 15 seconds recording each time; standby power consumption included. Battery life varies, depending on the number of motion detection, live viewing, signal strength, recording time and environment temperature.

Battery Specs

Internal Rechargeable Lithium Ion, non user replaceable, up to 300 charging cycles (0-100) lifespan.

Camera Range

300FT in open testing

Night Vision

Built in Infrared - up to 25FT

PIR Detection Range

Up to 35FT

Homebase2 Storage



Magnetic and Screw mounts both included

Eufycam2 Dimensions

4.2 x 2.24 x 2.24 in

Camera Temperature Rating

-4°F to 120°F

Eufycam 2 Weight

EufyCam 2 Review - Wireless WiFi Security Camera - Unboxing, Features, Settings, Video Quality

Unlock the power of eufyCam E Wi-Fi Connection

Hi eufy fans,

Do you ever feel that you’re getting out-smarted by your smart home? To make life easier, we want to share monthly tips with you that will help you make the most of your eufy devices.

Keep an eye out for more “Unlock the Power of eufy” posts and gain the knowledge needed to be top of the smart-home class.

Today we would like to share another feature of the eufyCam E with you. One which we believe will be very helpful for your future use. Let’s have a look!

eufyCam E Wi-Fi Connection

For this month’s installment, we’ll be looking at how your Wi-Fi Connection can influence eufyCam E’s functionality.

Occasionally, users have reported weak signal to their camera(s). This is most likely a result of location restrictions from having to maintain a wired connection between router and HomeBase. We’ve just released a cool update which completely removes this limitation. Your HomeBase can now go wireless. Simply follow the instructions in the app to find the perfect location for your HomeBase.

How I can use this feature?

To set up a Wi-Fi Connection for your HomeBase please follow the instructions below -

->Click on the app sidebar (top left corner of the homepage);

->Click “My Devices” and click on your “HomeBase Settings”;

->Click “Connection” to enter the Settings page, and then click “Wi-Fi Setup”.

Select your Wi-Fi from the Wi-Fi list (the same used by your phone), and configure Wi-Fi to the HomeBase;

-> Remove the wired connection cable from your HomeBase. You will hear a series of voice prompts saying “HomeBase is disconnected from the network”, followed by “Switched to the repeater mode”. This indicates that HomeBase has entered “Wi-Fi Connection Mode”. You can now try to locate the most suitable position within your home to plug in and reconfigure while checking signal strength.

->Finally, please return to the main page of the app and check the live stream of each camera.

How do I test the signal between my router and devices?

1) Testing the signal between HomeBase and your router:

The pictures below demonstrate scenarios in which poor signal may occur and how to resolve the problem using HomeBase Wi-Fi Connection. Picture 1 is a typical scenario showing the issue some users are experiencing. By activating Wi-Fi Connection you can move the HomeBase to a more suitable location. However, you must ensure there is a strong signal connection between HomeBase and your router. Picture 2 demonstrates incorrect positioning of the HomeBase. While repositioning, if the LED shows red and you hear a beeping sound it means the signal strength is too weak. Shorten the distance between HomeBase and the router until the LED shows white and the beeping stops.

(as shown in Picture 3).

:arrow_down:1.1 Typical scenario of weak camera signal

:arrow_down:1.2 Scenario showing incorrect distance between HomeBase and router

:arrow_down:1.3 Scenario showing the correct positioning for HomeBase

2) Test the signal between HomeBase and camera(s):

You have now set up your HomeBase in a suitable location. If you are still experiencing a weak signal for one of your cameras we recommend changing the location of the camera itself. Move the camera and use the signal test to determine the appropriate location.

:arrow_down:2.1 Scenario showing the incorrect positioning of camera

:arrow_down:2.2 Move the Backyard Camera to a more suitable location.

When setting up Wi-Fi Connection please consider the following:

  1. Wi-Fi signal must be 2.4G;

  2. If you want to add additional Range Extender to enhance the signal effect, we suggest placing it between HomeBase and your router.
    We recommend you don’t place the Range Extender between HomeBase and the camera, or between the router and the camera.

  3. If you’re unsure whether your camera has a strong enough signal, there are two tips which may help you:

A) Use “Test Wi-Fi Signal” to check the signal strength of each device;

B) Pay attention to the voice prompts and sounds that indicate poor location for signal.

Power Unlocked!

So you are now a Wi-Fi Connection Expert! Be sure to use this information to make the most out of your new eufy Security product and only receive the alerts which matter to you.

If you encounter any problems during use or have any other questions, please contact our customer service team through the following channels:

1)eufy Security app >Help >Live chat/Call us/Feedback;

2)Ask your questions here at the bottom of this post;

3)Send us an email: [email protected] We will get back to you as soon as possible.

Thank you for your support.

eufy Security Team



Homebase wifi eufy

eufyCam 2 FAQ

We summarized frequently asked questions about the eufyCam 2 from our valued customers. Where applicable, the FAQ includes links to articles where you may find more information.


All eufy products I am looking at said it requires HomeBase 2, but how and where do I buy HomeBase 2?

Currently, the HomeBase 2 does not sell alone. If you buy the package which includes the cameras it comes with a HomeBase 2.


Can I use the eufyCam 2 with my router's wifi signal instead of the HomeBase 2?

We are sorry that you can't use eufyCam 2 with your router's wifi signal instead of the HomeBase 2 since the eufyCam 2 can only connect with HomeBase.


Can you paint a camera without affecting the signal?

Normally, painting a camera should not affect the signal.


How long of a warranty does the manufacturer provide and what does it cover?

We provide a 12 months warranty for any manufacturing-related or quality-related issues with replacement.


I have eufyCam 2, can I buy eufyCam 2C add-on cameras to work with the HomeBase 2?

Yes, the eufyCam 2/2C/2 Pro/2C Pro can work with the HomeBase 2. For more compatibility issues, please refer toCompatibility Between eufySecurity Devices.


What is the difference between the eufyCam 2 and the eufy 2 Pro?

The eufyCam 2 pro is with 2K resolution, while the eufyCam 2 has a 1080P resolution.


What solar panels are compatible with eufyCam 2?

We have launched the official eufy solar panel for the eufyCam Series. You can find it in our Amazon store.


Are any recordings ever saved to the cloud when viewed from the App? 

Cloud storage is optional. You can subscribe to it at your preference. 


How many times can the battery in a camera be charged?

The battery in eufyCam 2 can last for 300 times of charging cycle, which means 300 times from 0% to 100% and then to 0%. This is enough to last for more than 5 years of normal product use.


App Setup

Can we assign a fixed internal IP address to the eufyCam 2 HomeBase?

Static IP is not supported on HomeBase directly, but a reserved IP can be assigned to the HomeBase from the Router's DHCP Server Setting. (A static IP address is an IP address that's manually set on a NIC (Network Interface Card). A DHCP Reservation is a pre-set IP that's provided by a DHCP Server, and given to a NIC when a NIC calls out to a DHCP server for an IP address).


How much recording data can HomeBase 2 store?

The HomeBase 2 comes with a non-removable 16GB local storage. It can store 2 months’ worth of videos for a system with 1 camera, or 1 month for a system with 2 cameras (30 motion detections a day and 60 seconds recording each time).


Will the HomeBase 2 connect to Wi-Fi or does it have to be plugged into an ethernet cable?

The HomeBase must be plugged into an ethernet cable when you set it up for the first time and then the HomeBase can be connected to the wifi. Learn more aboutConnect the HomeBase 2 to Wi-Fi.


Is there a minimum wifi upload speed for the system to function properly?

At least 2Mbps uploading speed.


How many cameras are supported by HomeBase 2?

At most 16 cameras and 16 sensors.


May more than one HomeBase be used in a single home? 

Multiple HomeBase can be used in a single home and handled in the same eufySecurity account.


Can I email videos directly from an iOS phone to others?

Yes, you can email the recording to others in the App whatever your phone’s system.


Can you explain the Snooze function to me?

You can mute the notification for a period when you enable the snooze feature.


Does the camera automatically record a short clip when triggered?

The eufyCam 2 records various clip lengths, quality, etc. based upon the settings you set in the eufy app. You are able to adjust the record length in the customized working mode.


Does this camera have motion tracking? Meaning it detects motion, starts recording and tracks whatever is moving...following it in frame?

Sorry that the camera doesn't have motion tracking.


With the system on people detection, will the camera also detect cars and trucks entering our driveway or only people?

The camera can also detect cars and trucks entering your driveway, but it can filter the non-human detection when you select the "Human Only" mode.


How long is the eufyCam’s recording time?

It depends on the camera working mode. If it is the customized camera working mode, the recording time can reach up to 2 minutes when motion is detected.


Can the siren be deactivated if not wanted?

Yes, the siren can be deactivated, along with many settings for eufy products via the supporting Smartphone App.


Does this system support AI?

Yes, it is. Learn more aboutAI Features for eufySecurity Devices.


Can this be directly connected to a TV screen or monitor to display for viewing without Apps etc?

The eufyCam 2 security kit is an APP-enabled security device. This specific security kit is compatible with many smart-enabled devices such as smartphones (iPhone or Android), Google Assistant or Amazon Alexa which allows for complete control over your surveillance experience.


Does HomeBase 2 / adaptor support universal voltage?

Yes. The AC adapter for the HomeBase supports 100V to 240V. 


Why does it come with an ethernet cable?

The eufy system comes with an Ethernet cable so one can directly connect the HomeBase unit to a router/modem.


Does the add-on eufyCam 2 come with indoor and outdoor mounts? 

Yes, it is with indoor and outdoor mounts.


Can I run them POE (power over ethernet) or via solar power?

Sorry that the eufyCam cannot be powered via Poe (power over ethernet) but it can connect with solar power. We have launched the eufy solar panel charger in US and UK markets.


How do you charge the camera? Can you charge it via the HomeBase?

The camera can be charged via the HomeBase or any other standard USB charger. 


Is the battery of eufyCam 2 replaceable?

No, The battery is built-in and rechargeable with a USB cable. We recommend using a 5V 1A charger to charge the camera. You can also charge it via eufy solar panel.


EufyCam 2 Review - Wireless WiFi Security Camera - Unboxing, Features, Settings, Video Quality

When smart home security products first started hitting the market, customers complained that their doorbells and cameras could not connect to the internet beyond a certain range. However, since then, smart security device manufacturers like Eufy have extended their products’ Wi-Fi ranges.

The Eufy camera can be placed 300 feet from its Homebase, and there are Wi-Fi extenders that you can buy to extend this range. Your Wi-Fi extender’s field will depend on the type of product you buy, as well as your internet bandwidth.

If you have multiple cameras, you may be wondering how you can get the most out of your internet connection. Read on to learn about how you can position your devices to get the most out of your system and how a Wi-Fi extender could improve your router’s signal.

How Far Can the Eufy Camera Be from the Homebase?

Eufy’s Homebase acts as a Wi-Fi repeater, meaning that it creates a new network after connecting to your router. This is different from a Wi-Fi extender, which extends your router’s current signal without affecting the connection’s strength.

With a Wi-Fi extender, you could place your Eufy camera even farther away than the standard 300 feet. However, this will depend on a variety of features, including:

  • The square footage of your residence
  • How many Eufy smart home products you have
  • Your Wi-Fi router’s bandwidth
  • Your internet service provider, including whether your internet relies on fiber optic cables or coax wires

Your Wi-Fi extender’s specs will also determine how far you can place your cameras from the Eufy Homebase.

The Location of Your Eufy’s Homebase Affects Range

If your Eufy products are getting weak Wi-Fi signals, there are some things that you can do to get the most out of your system. First, consider the proximity of the Homebase to your router. Ideally, they should be adjacent to each other without any obstructions blocking the signal.

If you are still having problems with the strength of your Wi-Fi signal connecting to your devices, consider the following:

  • Try moving the locations of your cameras. This may involve a bit of trial and error before you find the position and signal that works best for your set-up.
  • Connect your Homebase and router via an ethernet cable. Typically, you only have to do this when you are initially setting up your system. However, keeping it like this even after installation could work to your benefit.

While testing out what location works best for your system, you can go into the Eufy Security app and test the connection. Here, you can get a firsthand look at the strength of your Wi-Fi signal and make changes accordingly.

Extending the Range of Your Eufy Homebase

Eufy knows that every residence has a different layout. As such, you can extend the strength of your Wi-Fi signal by using a Wi-Fi extender.

Eufy does not currently manufacture or offer Wi-Fi extenders. However, their products are compatible with third-party ones, like the Nextbox Wi-Fi Extender or the TP Link AC1200 Wi-Fi Extender.

When deciding which Wi-Fi extender meets your needs, you will need to consider:

  • The speed and power of your current Wi-Fi router
  • How many devices you are looking to connect
  • How far your potential Wi-Fi extender reaches

In 2018, Eufy said that they would be releasing their brand’s Wi-Fi extender in quarter one of 2019. While this has not happened yet, this does not mean that the company will not release the product in the future.

When Should You Consider Getting a Wi-Fi Extender?

Eufy’s products are designed to connect to signals 2.4 GHz and higher, so a Wi-Fi extender is not necessary in most cases.

Before opting for a Wi-Fi extender, here are some things to ask yourself first:

  • Have you treated resetting your router and devices?
  • Have you checked the strength of your connection within the app?
  • How well does your router connect to other non-Eufy products?

You do not need an extender to get the most out of your smart home security system. However, by opting for one, you can improve your Wi-Fi signal’s power and reduce the likelihood of disconnections.

Final Thoughts

To conclude, the Eufy camera can be up to 300 feet away from the Homebase, and with a Wi-Fi extender, it could be even farther.

While you can extend its range using a Wi-Fi extender, this is not necessary. You would only need to do this if your products could not connect to your router or unable to maintain a steady, strong connection.

Your router’s power, the layout of your house, and other factors will determine whether you will need to purchase an extender. If you are using an extender and still have problems getting your devices to connect, you can reach out to Eufy’s customer support network.  


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